Maintenance and Service: A Guide to Health Scales

SECA Preferred Supplier & Servicers

When it comes to weighing in health, accuracy and precision are a must. We have put together a comprehensive guide on weighing equipment maintenance in the health sector.

For hospitals, pharmacies and health providers, accurate weighing is paramount to the health and wellbeing of patients. From neonatal scales to dialysis scales, precise and accurate weight readings are an essential element of quality care. A service and maintenance plan will ensure that scales remain in peak working condition at all times. Here are some things to consider when arranging maintenance and service for weighing equipment in the health sector.

Regular Servicing, Maintenance and Repairs

Dust, humidity and a range of other environmental factors can contribute to weighing equipment becoming inaccurate over time. For this reason, recalibration of scales is required on an ongoing basis. A service and maintenance team will take your equipment through a series of tests to determine accuracy and provide recalibration in cases where equipment readings are inaccurate.

The Australasia Scales technical team provide a full service of all weighing equipment on site, including recalibration and making any necessary repairs. Australasia Scales can also supply any equipment that needs replacing.

Re-issue of Trade Approval

Trade approval is required by law for any weighing equipment used in the sale of goods. Pharmacies and laboratories might have use for trade approved scales to weigh medicines for sale purposes. A service and maintenance team can provide or re-issue trade approval as part of equipment calibration.

The Australasia Scales team have metrological certification from the National Measurement Institute that allow them to verify weighing equipment for trade approval.


In busy hospitals and health centres, weighing equipment is placed under considerable stress. Equipment breakdown can be very serious, such as a breakdown of dialysis scales for patients undergoing dialysis.

In cases of equipment breakdown, organisations need to know that they can receive fast repairs. Australasia Scales provide a technical support team who are available twenty-four hours a day, seven days a week to reduce equipment downtime.


A good service and maintenance team will be able to assess your equipment to ensure it is being used correctly and make recommendations about additional equipment to meet your needs.

The Australasia Scales team are weighing experts and will provide advice on equipment requirements and accessories to ensure customers get the most out of their scales.

Australasia Scales are strong advocates for a proactive approach to equipment maintenance and provide a comprehensive maintenance service to ensure accurate weight readings, reduce downtime and increase the lifespan of weighing equipment. Contact us today to talk about a service plan for your business.