Service Level Agreements

Our Scheduled Service Packages

Service and Maintenance Packages

We provide service agreements for regular, scheduled maintenance to ensure equipment remains calibrated and in full working order and deliver peace of mind to our clients. Our agreements include a combination of:

Corrective Maintenance

We are committed to ensuring your business achieves uptime all time. Our mobile technical support team is available twenty-four hours a day, seven days a week. 

Preventative Maintenance

Our experienced technicians will arrive on site to deliver regular, scheduled maintenance. They are able to inspect and maintain equipment, preventing breakdowns and ensuring you have uptime all the time!

Predictive Maintenance

SWIA can provide predictive maintenance, making recommendations based on both data and experience.

Total Preventative Maintenance

 Total Preventative Maintenance includes all items from general preventative maintenance, as well as training on all equipment use, such as how to:

1. Clean the equipment to ensure peak performance and longevity.

2. Disconnect power during storms to prevent damage to indicators/display.

3. Create/use a clean and stable electrical power source

4. What to avoid.

5. Inspection of restrains to ensure adequate clearances

6. Training drivers and operators on the correct speed of approach and appropriate braking (for weighbridges)

7. Training drivers and operators on the correct rate of loading into bin/platform weighing instrument.

With offices in Gold Coast, Brisbane, Sunshine Coast, Rockhampton and Townsville, as well as mobile technicians who are constantly on the road, we are uniquely positioned to service all sites in a timely manner. To  speak to our team about creating a bespoke service and maintenance plan for your business, contact us today!  

Please fill in the form below for Sales or General enquiries. For urgent matters please call 07 3267 1187.

Please fill in the form below for Sales or General enquiries. For urgent matters please call 07 3267 1187.

Please fill in the form below for Sales or General enquiries. For urgent matters please call 07 3267 1187.

Please fill in the form below for Sales or General enquiries. For urgent matters please call 07 3267 1187.

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